What are the terms and conditions for refund?
- You can ask for a refund/free replacement against any of your order within 7 days of its date of delivery.
- All refunds will be credited either into your bank account or as the label bar Credits as per your convenience.
- If you are a guest user you will need to register with the email address which you had used to place your order to access your account.
- For any other requests or queries regarding this, kindly write to us at support@thelabelbar.com
How long the refund procedure takes?
Once the order has been picked up, the refund will be initiated to your selected mode within 7-10 working days from the date your order is picked, subject to your returns passing the quality check.
Refund will reflect as per below-mentioned timelines:
- Wallet refund will get credited within a few minutes.
- NEFT refund will take 5 to 7 working days.
- Payment Gateway refund process takes 5 to 7 working days excluding Saturdays/Sundays and Bank Holidays.
Where should I return my product?
You are requested to courier the product to us at the address mentioned below and we will reimburse your courier charges in case of manufacturing defects only. (If courier costs more than Rs.100, please retain your invoice and we will reimburse you accordingly). To avail the refund of courier charges you have to mail us the screenshot of the courier POD.
You will have to self ship the products to the address mentioned below:
The Label Bar Online Fashion
SNVA Business Private Limited,
B 44, Ground Floor, Noida - 201301
Uttar Pradesh, India
I haven't received my refund yet. What should I do?
- We update our customers through emails once we initiate the refund procedure.
- If our last email states that we have initiated the refund procedure, kindly wait for the process to complete.
- For queries you can write to us at support@thelabelbar.com